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How to Achieve Building Performance as a Client: Setting up for Success

  • Introductory
  • 3 Hours
  • £98.00 per Organisation (2 places)
  • ONLINE

The final performance of a building is largely determined by early client decisions. This course explores how to reduce risk, cost and carbon, and structure the first stages of a project to achieve better outcomes through clear ambition, informed leadership and the right team.

Home > How to Achieve Building Performance as a Client: Setting up for Success

Key Benefits

Key Benefit 1

Better early decisions

Shape performance, cost & long-term results from the outset.

Key Benefit 2

A smarter project approach

Move beyond technical fixes to improve building performance.

Key Benefit 3

The right team in place.

Bring together the skills needed for successful outcomes.

SPACES AVAILABLE

Next event available

Starts: 31st Mar 2026

Building Performance for Clients:

31st Mar 2026
View Schedule

£98.00 per Organisation (2 places) ex. VAT

Online

What You'll Learn

When construction projects achieve the best outcomes it's more often than not down to the key early stage decisions made by the client team. We’ve talked to public and private sector clients and project managers working on the highest performing buildings across the UK and we want to share what we’ve learnt about early project engagement with you.

This course covers how to set up and manage the first stages of a project to secure the greatest impact on final building performance. You'll learn what aspects need to be considered in your approaches to policy and delivery, how to lever the positives to bring the whole team on board, reduce risk and cut carbon, and take away a toolkit of resources to set you up for success with your next project.

Key learning outcomes:

  • The problem is not technical
  • Approach design differently
  • Get the right team

Topics covered:

  • The need for change
  • The problem is not technical
  • Change is hard
  • Leveraging positives
  • Managing business as usual
  • Low carbon & low cost
  • What is the right team

Who Is This Course For?

Public and private sector client groups such as development officers, those involved in setting policy and procurement. Planners, QSs and project managers advising clients.

This course is not aligned to a particular energy standard, but if you are aiming to deliver better buildings this is a perfect fit. This is ideal for you if you are considering higher performing buildings such as AECB standard, Passivhaus, UK Net Zero Carbon, LETI or similar.


Course Details

Duration3 Hours
Delivery FormatLive online
Price (Standard)£98 ex.VAT per Organisation (includes 2 plances). Additional team members: £48 each
Next Start DatesRegular dates throughout the year
LocationOnline

Building better together

We believe better buildings start with better skills — that’s why every Coaction course is grounded in real project experience and focused on practical, actionable learning that builds confidence and competence. Watch our overview video to learn more: Coaction Training Overview

Coaction exists to upskill the built environment — not for profit, but for impact. As a Community Interest Company, every penny goes back into improving training, supporting the workforce and accelerating the transition to low-energy, future-proof buildings.

Why choose Coaction?

  • Future-focused skills: Every course is shaped by live project experience, aligned with industry best practice and continually updated — giving you the confidence to deliver high-performance buildings now and as standards evolve.
  • Progression pathways for every role: From foundation learning to advanced specialist training, we offer clear routes for students, professionals, educators and full delivery teams. Support continues long after the course through our alumni community and industry partnerships.
  • Fully supported learning experience: You’ll receive the materials and guidance you need to apply your learning — from manuals and sample packs to exam preparation (where relevant), PHI credit points and long-term access to high-quality resources. We'll work with you and your team as needed to make sure you get the right learning in place.
  • Trusted expertise & recognised training: Delivered by leading UK building-performance specialists, our courses are accredited by the Passivhaus Trust, supported by preferred training partner status and recognised by the Passive House Institute.

Upcoming Courses

Course NameDatesLocationAction
Building Performance for Clients:
31st Mar 2026
View Schedule
31st Mar 2026
View Schedule
OnlineBook Now

Our are recorded but we don't share recordings as standard practice - in our experience, the best outcomes happen when you attend all live sessions. However, if you are unable to make a session due to exceptional circumstances please contact the Operations Team to request a recording link.

See our Terms & Conditions here.

Yes, we offer a 10% discount on groups of 3 or more booked on the same course, applied automatically at checkout.

Where possible we will offer an alternative study plan to suit your availability, please get in touch to discuss this further.

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