Support
Take a look at our Frequently Asked Questions below or contact our training team for support and advice.
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Our sessions are recorded but we don't share recordings as standard practice - in our experience, the best outcomes happen when you attend all live sessions. However, if you are unable to make a session due to exceptional circumstances please contact the Operations Team to request a recording link.
Yes, recordings will be available via the learning platform after each session. In our experience, the best outcomes happen when you attend live, so we encourage you to try to make all the live teaching sessions. If you have any issues please contact the Operations Team.
Our training is aimed at professionals in the construction industry and you will need a working knowledge of construction systems and design, an ability to read plans, and a basic understanding of maths and Microsoft Excel.
You may find these videos helpful to familiarise yourself with the level of maths required:
- Rearranging Equations video
- Transposition (Rearranging Equations) Introduction- Series of 5 videos`
There are no prerequisites but training is aimed predominantly at construction professionals working at a supervisory level.
There are no strict prerequisites but we recommend you have some existing knowledge of fabric first principles to get the most out of this training.
There are no prerequisites but training is aimed predominantly at construction professionals working at a supervisory level.
See our Terms & Conditions here.
Please see BE-ST's Terms and Conditions here.
All our exams are online only inaccordance with PHI guidelines.
Yes, this is possible, please contact the team to discuss. Please bear in mind that the Passivhaus Institut exam is challenging and you need to ensure you are sufficiently prepared.
Yes, you must have your own individual copy of the PHPP software, required to register for the Designer exam. This is not included in the course fees and can be purchased directly from the AECB here.
Yes, you must have your own individual copy of the PHPP software, required to register for the Designer exam. The Student Designer course includes a student PHPP licence within the course fee.
Yes,we offer a 10% discount on groups of 3 or more booked on the same course, applied automatically at check out.
You need to renew your qualification directly via the Passive House Institute. You can find out more by reading our Renewal Guide here.
You will have access to our learning platform for 2 years, so you can refresh your knowledge after the exam and once you start your Passivhaus professional journey.
You will have access to the content on our learning platform for one year from the date of enrolment.
Yes,our courses are online although please check if the session times work for you(we work to GMT). For printed course manuals you will incur an additional fee for overseas postage.
Where possible we will offer an alternative study plan to suit your availability, please get in touch to discuss this further.
Please get in touch with us so we can discuss your needs and find suitable ways to support you.
We can help you access consultancy support with specialist trainers. Contact the Operations Team to find out more.
No, this requires a separate qualification. Read more about how to become a Passivhaus Certifier here.
